How does culture decide which changes are acceptable & which are not?
In 1983, Louise and I started a travel business in suburban Atlanta. Travel had recently been deregulated and the industry was like the Wild West; we invented the first "frequent-flier program" for a travel agency, and it got us on the front page of the Wall Street Journal. Business was good.
Louise ran the front end of the business with our travel agents, and I'll never forget the day one of our better customers came in and said to her something like, "Hey, honey, can you get me a decent ticket to Dallas?"
Her reply was simple: "I'm not your honey."
"Well, sweetheart," he replied, "I still want a trip to Dallas."
Read more at
HartmannReport.com.
-Thom